Lewis Barnes, Service Delivery Manager at Capgemini

By Lewis Barnes, Service Delivery Manager at Capgemini

When I was 8 years old, I didn’t want to have a career in technology. I wanted to be a Wimbledon tennis champion.

At that point I was selected to join the Lawn Tennis Association Academy at Loughborough University, and I had to leave home and live at a boarding school to accommodate my training demands. I pursued my tennis career and had some great successes – I won the junior World Cup for Great Britain, reached the Quarter Finals of Junior Wimbledon and represented Team England at the Youth Commonwealth Games in India.

Unfortunately while competing in India I was bitten by an insect and my immune system became compromised. The condition stopped me from training at an elite level for two years and at that point the gap between me and my peers had become too great to viably catch up and make a living from tennis as a career. This was a very difficult time for me as my whole life had been geared towards my goal of becoming a successful, professional tennis player.

At that time my education had suffered as well, so I could not rely on my academic achievements. It was then that I got in touch with The Prince’s Trust – I first came across them at Loughborough where they collaborated with my tennis academy to provide employability skills workshops to those whose academic career was negatively affected by the amount of hours dedicated to tennis training. I decided to enrol onto their Business Enterprise Course and they taught me an array of skills and gave me hope in my ability. I was struck by the family atmosphere created by The Prince’s Trust and this environment nurtured my success.

Following the completion of the course, I founded my own tennis consultancy company where I merged the skills that I had learnt from The Prince’s Trust and my background of playing tennis. I became a Young Ambassador for the charity as I wanted to give back some of the help that the Trust had given me, and I have mentored several people who had business ideas or who were seeking employment. I took great pleasure in seeing some of my ‘pupils’ gain employment or launch their own businesses.

Realising the importance of education, I worked extremely hard to be awarded a First Class degree in Business Management from Birmingham City University. After graduating I joined the graduate scheme at Capgemini in September 2014. I am currently a Service Delivery Manager and my main responsibilities involve ensuring that our clients are getting an exceptional level of service from all of their contractors. I enjoy the daily challenges of my job – everyday is different! I chose the technology industry because I like how it is constantly evolving at such a fast pace and how technology genuinely helps people’s lives.

My advice for anyone interested in joining this exciting industry would be to never give up, stay proactive and make sure you enjoy the journey.

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