How we became Business Analysts

Business Analysts (BA) are a significant role in most tech companies, using their analytical skills to bridge the gap between business and technology.  We connected with some Tata Consultancy Services (TCS) colleagues to ask them for their advice for young people considering a career as a business analyst.

Gayathri Ramesh has been working for TCS for 3 years while Kate Palmer has been in the tech industry for 31 years. Both of the women enjoy their job and love working for TCS.

How did you get into Business Analyst role at TCS?
Gayathri started a 6 month internship with TCS and later found herself in a full-time position as a Business Analyst. She said: “I heard about the opening from a family friend. They were looking specifically for someone without a background in tech”. She won the internship and was immediately put in a client-facing position, working with senior consultants as support for their project. Her hard work paid off and after the internship she was offered a Business Analyst job.

Kate’s first job was in the business sector but she soon transferred into the IT department where, after an intense 7 week training course, she became a qualified programmer. She joined TCS as a programmer but soon “moved into analysis, where I feel I belong”.

What do you enjoy about being a Business Analyst?
Gayathri said: “I enjoy the fact that I am able to use my analytical skills, and being exposed to new sectors. I enjoy working with clients and having the opportunity for a new experience with each engagement”. 

Kate likes that technology “isn’t boring”. She said: “I have to keep up with changing technologies. It challenges me every day”.

What qualifications are needed to become a Business Analyst?
You don’t necessarily need to have a degree or apprenticeship to become a Business Analyst. Kate went straight into work at the age of 16, opting to start training rather than go to university. A few years later she took a day release course to get a BTEC in Business Studies. Later, that qualification in business led her to becoming a Business Analyst.

On the other hand, Gayathri was encouraged by her teachers to pursue a career in science. She studied STEM related subjects at sixth form and secondary school.  She later went on to complete biomedical science at Southampton University.

What skills are useful?
“I have a questioning mind which is vital in this role,” Kate said. “I enjoy problem solving and coming up with innovative solutions”.

Are there any tips that you can give to young people?
Gayathri said: “It’s okay not to be familiar with the sector as long as you are willing to learn. A lot of the skills are transferable”.

Kate said: “Go for it! It can be very rewarding. Be confident in your own abilities”.